Square Trade, a group working from warranty data from 30,000 machines, has put together an interesting paper on the reliability of nine models of computers and netbooks. At the three-year mark, about 31% of laptops will fail. The worst offender: HP. The best? Asus, with Toshiba right behind.
How this fits with my experience: our Dell desktops have never failed, and my five year old Dell Inspiron 710m suffered a hard drive crash, but was recoverable. Even with .5GB memory…it’s running Win7 with only trouble in the graphics accelerator. My Sonys: no failures over four years. My Toshiba died a month into operation. The current Dell is running like a top. The HP tablet before it burned out its motherboard at 2 years (of intensely heavy use.)
Netbooks fail 20% more often. Apple is only slightly more reliable than Dell.
21 May, 2010 at 22:01
HP desktop – 8 months and dead
HP laptop – 4 years and going
Sony laptop 1 – two years and going
Sony laptop 2 – three years and going
Sony laptop 3 – 11 years and going
21 May, 2010 at 22:45
Yup — loved the Sonys we had. Shame they’re so bloody expensive. The next best experience I’ve had is Dell, honestly.