I’ve been trying to upgrade my iPad2 since about 1100 my time. I purposefully downloaded the package rather than try a straight download and install on the off chance they would have issues with a product they’ve been hyping all year. A good call…

The Apple servers are slammed because every bloody iDevice out there is trying to upgrade, and worse — you have to go through the cowpat that is iTunes to do it. So after waiting through the glacial backup process for the iPad, I’m running into an “inner error” — that’s the verification server failing to recognize you. Worse for an iPad user: you have to wade through the backup process every damned time you make the effort to upgrade; you have to wait an hour just to get told “sorry, pal!” by the Wizards of Cupertino.

A magical device and a great customer experience, indeed.